Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be sealed, unused and in the same condition that you received it. Shipping To return your product, please call +20150711689 and provide us with your order number to arrange the return procedure. customers are responsible for paying for their own shipping costs incase of return. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.